The technology for testing blood glucose (sugar) levels which aid in helping diabetics control their insulin levels has made major strides in the last decade. The painful thumbtack has been replaced by high tech digital reading devices. Though far more sanitary, pleasant, and convenient, technology has its flaws. When gauging the insulin levels, a mechanical error can have disastrous results.
Now Lifescan has issued a voluntary recall of 8 items in their product line. Lifescan is a subsidiary of medical equipment and pharmaceutical giant Johnson & Johnson.
On their website, Johnson & Johnson confirmed the recall and elaborated that the Lifescan Onetouch meter that these strips go to was discontinued both in Canada and the US in 2006, but the company remained providing strips for them. They added that their new Onetouch is vastly different technology and superior, suggesting that it is time for an upgrade.
Lifescan OneTouch SureStep Recall Details
The Food and Drug Administration (FDA) has issued an open letter to the public and health care providers such as nursing homes, hospitals, clinics, and other facilities regarding using SureStep®Pro®, SureStep®Flexx® or OneTouch® SureStep® Hospital Systems. These glucose measuring systems use SureStep®Pro® Test Strips.
The full list of recalled products include:
- 100-ct – OneTouch SureStep # 2969251
- 100-ct – OneTouch SureStep # 2969798
- 100-ct – OneTouch SureStep # 2982369
- 100-ct – OneTouch SureStep # 2983467
- 50-ct – OneTouch SureStep # 2969795
- 50-ct – OneTouch SureStep # 2982566
- 50-ct – Medicare/Mail Order # 2969481
- 50-ct – Medicare/Mail Order # 2998193
These products may produce false low readings when the blood glucose reading is greater than 400 mg/dL. The FDA and LifeScan has advised healthcare facilities of the appropriate actions to take in order to continue to use these SureStepPro Test Strips.
It has been advised that healthcare facilities with access to alternative means of testing should consider discontinue using SureStep Systems until non-defective replacement test strips are available.
Consumers are advised to use alternative methods if available. If none are available, continue using the strips and contact a physician if levels are greater than 400 mg/dL.
Lifescan OneTouch SureStep False Readings Side Effects
Recently in February, 2010 a diabetic professor at a college in Washington state was standing in the hall of his college and he had no idea where he was. He had gone into diabetic shock. He approached a colleague as if they were a stranger and ask the way outside. She realized by his glossed over look that there was something seriously wrong.
In the hour that followed medical crews arrived and proceeded to physically fight with the professor as his worst nightmares rushed to his head, not being able to recognize that they were trying to help him. They got him sedated and to the hospital just in time. He very well could have slipped into a coma. This is an extreme case, but extreme cases are what happens when a diabetic’s warning system isn’t working effectively.
The side effects that tell a diabetic that they have not properly regulated their glucose and insulin levels can be very subtle. As you might realize from the story about the professor above, the side effects can sneak up and have dire results. Watch for some of these side effects when using the Lifescan Ontouch Surestep product line:
- shaking
- sweating
- irritability
- headache
- tingling
- hunger
- blurred vision
- dizziness and confusion
- numbness of the lips
- nausea or vomiting
- fast heart rate
- sudden tiredness
- seizures
- pale appearance
- frequent sighing
- personality change
- confusion or poor concentration
- loss of consciousness
Protect Yourself from Harm from Recalled Products
This is a voluntary recall by Lifescan because of reports from healthcare providers and consumers. Though Johnson & Johnson has stopped producing these machines does not mean that they are not liable for their correct operation, particularly in life threatening situations such as the most dangerous of side effects of misread insulin levels in diabetics.
If you or a loved one have found yourself a victim of this recall or other defective medical devices it is important that you get representation that has proven experience with defective product litigation when dealing with large companies that have endless resources. Call Phillips Webster to review your legal rights and find out your legal options.









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